STANDARD SHIPPING:

Please allow up to 3-5 business days to receive your order. All Sweetness Collection, LLC can take up to 7-10 business days (not including weekends) to process your order. We only ship through Monday-Friday. During sale times please note that the processing and handling time can be extended.

It is advisable not to wait until the last minute to place your order. If you have a deadline that you need your product for, it is always wise to order far enough in advance to allow for unanticipated delays that may be out of our control.

All orders will ship within approximately 3-5 business days once processing clears, depending on the shipping carrier. For orders placed prior 3:00 PM (EST) will be processed that day, If placed after 3:00 PM (EST) an additional day will be required for processing. We will give you a delivery estimate when you place your order based on the information we receive from our system. We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. We entrust the shipping carrier to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges. If you need additional information, please contact us.

If the product you ordered is not available, We will contact you immediately by email to see if you are interested in a product substitution. If a substitution is not a viable option for you and you wish to cancel your order completely, we will issue your payment as a refund immediately.

UNDELIVERABLE PACKAGES, INCORRECT ADDRESSES, AND REFUSED DELIVERIES

Your order will normally be shipped via USPS to the address you provide. Tracking numbers are sent to your email address as soon as soon as a shipping label is created. If you do not receive a tracking number, please let us know. Use your USPS tracking or FedEx/USPS (if used) tracking number to track your package in transit. Incomplete or incorrect address information is the major cause of shipment delays. Please check the address information on your order. Make sure you have included ALL the information (address, apt#, etc.) needed to deliver your package.

Due to problems with missing shipments and fraud attempts, we ship all packages with SIGNATURE CONFIRMATION. Meaning, someone must be there to sign for the package. USPS will usually make several attempts to deliver your package. They may also leave a notice of their attempts to deliver at the delivery address and give you a telephone number to call for pick-up or to arrange an alternate delivery. It is the customer's responsibility to arrange for package pick-up,if necessary. No refunds will be issued for refused,returned or abandoned shipments.

LOST/DAMAGE SHIPMENTS

All Sweetness Collection, LLC is not responsible for any lost/damage packages. A signature is required on all packages to avoid lost/stolen shipments. We will not issue any refunds if your package is returned to All Sweetness Collection, LLC as well.

If you have tracked your package and there is a discrepancy in delivery or it has been lost in transit please contact the carrier immediately and filed a claim with the carrier.

Please be assured that our orders may be processed with video surveillance to ensure that no packing errors occur.

PAYMENTS & ORDERING

Our preferred method of payment is PayPal. PayPal is one of the best, safest and secure ways to make an online payment. We accept the following payment type for your protection and ours: Paypal, Visa, MasterCard and American Express. We do not have access to share your credit card information with anyone. Your information is secured via Paypal.

Using Paypal

Once you reach the checkout page and select the PayPal option, and click the "CONFIRM ORDER BUTTON", you will be redirected to PayPal where you will be able to complete the checkout process. Simply follow one of the options to pay with your checking account/debit/credit card, or use Bill Me Later.

RETURN & EXCHANGE POLICY

ALL SALES ARE FINAL. We are proud of the high quality hair extensions that we offer. We thoroughly inspect all hair before shipment in order to ensure consistency and quality. Due to health regulations, hygiene concerns and the nature of the product we currently are not accepting returns or exchanges.

Due to the nature of the products we offer, NO PRODUCTS WILL BE REFUNDED, EXCHANGE OR RETURNED. This is non-negotiable, ALL SALES ARE DEEMED FINAL. 

Very Important:

Please note that all items that are shipped may be done under photo/video surveillance due to fraud attempts. This is for protection of the company and the client to ensure you are receiving the correct products.

All  Sweetness Collection, LLC reserves the right to change or modify our policy at any time without giving prior notification.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/all-sweetness-collection/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/all-sweetness-collection/privacy_policy).